The same cables as the big names
We reach your house down exactly the line BT, Sky or TalkTalk would use. We're not a smaller, riskier version of them — on the connection into your home we're level with them.
Full fibre. Clear prices. Local people.
We're not a big company reselling somebody else's broadband with our name on the bill. We put our own equipment in and we look after it ourselves — so the person who answers the phone is the person who can do something about it.
We reach your house down exactly the line BT, Sky or TalkTalk would use. We're not a smaller, riskier version of them — on the connection into your home we're level with them.
The cables are already in the ground, so no trenches down your street and no patch of tarmac that never quite matches.
If it's our end, we fix it. If it's the line into your house, that's Openreach's engineer — but we report it, we chase them, and we tell you what's happening. You ring us either way.
Before anything else
Fair questions, all four of them. Here are the straight answers.
We get at the cables that serve your home exactly the same way BT, Sky and TalkTalk do. On the part that actually carries your broadband, we're on identical footing with them.
No. The cables are already in the ground. There's nothing to lay and nothing to make good afterwards.
If you're on an Openreach line now, most people move across without an engineer visit at all. The address check will tell you which one you are rather than us promising in general.
No. We move it across with you.
Two columns, no cleverness.
Nothing you have to do
And that's the lot
No surprises
No increase halfway through your contract. Not a smaller one than everybody else's — none. What you sign up at is what you pay until the contract ends.
The old phone network is being switched off, so every landline in the country is moving onto broadband. Yours will too, whoever you're with. It keeps your number and it works the same — but because it runs over broadband, it needs power. If anyone in the house relies on that phone, say so when you order and the battery backup is free.
Put your postcode in and you'll get a yes or a no about your address, with the real speeds for your line. No email address, no sales call.